Refund Policy

Hookahookup takes pride in providing the best possible customer service for our customers and only send products of exceptional quality. 

Hookahookup warranties our products to be free of functional defects and major appearance defects at the time of delivery. Please report any defects within 3 days of receiving your item(s).

Customer's satisfaction is a top priority at Hookahookup. If you are dissatisfied at all with your product, please contact us so that we can correct the situation.

This warranty only applies to items purchase directly from Hookahookup.

At the present time, we do not have a refund policy.